Home isn’t necessarily about where you or your family is from, or where you’ve spent the most of your time. Home is somewhere you feel safe, happy and in control. Home can be somewhere you live for a short period of time or somewhere you live your whole life. Home should be somewhere you flourish and a place of sanctuary. We understand not everybody who comes to us is immediately looking for somewhere to call home, rather somewhere they can get themselves straightened up and face the challenges in front of them. We hope during their time with us, they see how important a home can be to their continued wellbeing.
We recognise that our tenants often come from negative home environments, and therefore establishing a positive home in their mind can take time and assistance.
We provide supported housing solutions to our tenants. We don’t have a ‘one size fits all approach’ because every single one of our tenants has unique and often complex needs. We will work closely with any new tenant from the day we know they will be joining us to ensure they have everything they need to be able to make themselves a stable and safe home environment. We will be on hand on their first day to make sure they know everything about their new property. We will check in with them more regularly during the first couple of weeks whilst they establish new routines, get to know their neighbours and settle in.
- We will ensure that the property is safe, secure and functioning properly (fire alarms, utilities, furnished).
- We will provide tenants with support on how to maintain the property and how to help them make it their own.
- We will provide every tenant with a dedicated support worker, our support workers are themselves supported by a team of colleagues in the office who can offer expert advice, collaborative thinking and ensure safety.
- We will assist with creating, implementing and achieving a plan of support that addresses immediate needs and future milestone achievements. This will be reviewed and updated on a weekly basis.
- We will maintain open communications with all agencies and support services who are working with an individual
- We will support the tenant in maintaining their health and wellbeing by linking them up with partner services across Leeds.
- We will assist with personal budgeting, debt management and financial management.
- We will ensure that a tenant only considers Moving On at the right time, and when that time comes, we will guide our tenant through the first few weeks to ensure they are happy, safe and in control of their new home and growing independence.
